Knowing what to look out for when choosing an executive office suite can save you thousands of dollars. We can help you with what questions to ask.
Before considering any executive office suite provider, do an internet search of the name of the provider followed by the word “complaints”. Look to see if there is a pattern of complaints about the provider before choosing them.
Hidden Fees – Check to see if there is a fee associated with the break room. These fees can add up. Check to make sure there are no other hidden fees. For instance, does the executive office suite provider require you to use their services after the office agreement ends? Some providers hide this language in their contract. Does the provider require that your office be painted after the agreement ends even if you took good care of the office? You may get a surprise when your security deposit is partially returned because fees are deducted that you didn’t know about. Make sure when your agreement ends that you will not be required to pay for other services you don’t want or need and make sure that you will not have to pay for office painting if it does not need it.
Term – Make sure you are comfortable with the term of the agreement. Many executive office suite providers offer 1 month to year or longer terms. They typically incentivize longer terms. Ask them what their incentive is for a longer term. Just make sure the term meets your needs. An executive office suite agreement is a binding agreement. Also, keep in mind most executive office suite agreements auto renew unless written notice is provided. Make sure you understand what notice is required to end the agreement.
Location – Make sure the location of the executive office suite makes sense for your business.
Look and Feel – Make sure the business center has the look and feel that will work for your business. Take a close look that the reception area, office, conference rooms, bathroom and break room to make sure they meet your requirements.
Furnished Office – Make sure to ask the executive office suite provider if there is an additional monthly fee for the furniture. If there is, ask the provider to waive the fee. Also, make sure and pick the furniture you want before signing the agreement. Changing the furniture out after the agreement is signed will likely be at an additional charge.
Internet – All internet connections are not created equally. Ask the executive office suite provider if there is an extra charge for internet, the speed, is it Wi-Fi, is it hard wired, is it secure? At a minimum, you will want wired internet in your office & Wi-Fi in the common areas of the business center. The speed required can vary depending on the business. For basic web surfing and email, a 5 Mb/second speed would be more than sufficient. If your business downloads & uploads huge files you might need a 100 meg/second connection. Is the speed dedicated up & down? For instance, just because you have a 100 Meg speed download speed does not mean the speed is 100 Meg upload. Ask the executive suite provider for the details and see if they will allow you run a speed test of the internet on your laptop prior to signing the agreement. Also, all internet connections are not secure. Find out what measures the executive suite provider takes to ensure that viruses do not spread from one computer to the next on their network.
Phone – Do you need a phone in the office? Find out if there is an extra charge for the phone. Make sure the phone has the features you need. If you make a lot of long distance calls, find out the rates. These items are typically negotiable.
Live Phone Answering – Do you need live phone answering? Many executive office suite providers provide live phone answering. Find out if there is an extra charge. Find out what is included. For instance, call transferring, call screening, and voicemail to email are not always included and often cost extra. These are items you can negotiate.
Conference Rooms and Day Offices – Most executive office suite providers have shared conference rooms and day offices in their business center. If you will need to use these meeting rooms, find out the cost. This is also a negotiable item for most providers.
Copier – Find out the cost per copy. If you make a tremendous amount of copies, it may make sense for you to bring in a printer. The rate on copies is typically negotiable with many providers.
Mail and Shipping – Make sure the executive office suite provider is able to receive mail and courier packages as well as ship items on your behalf. Also, make sure these services are available after move out in the form of a virtual office if needed. However, make sure that you are not required to pay for the virtual office after move out if you don’t need it.
If you are considering an executive suite in Atlanta, please visit Peachtree Offices. With locations in Buckhead, Midtown Atlanta, Downtown Atlanta and Perimeter, we can help you find the perfect executive office suite for your business.